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DX utilization scenes for restaurants

The beginning and expansion of DX

DX attracted attention in 2004 when Professor Erik Stolterman (Sweden) proposed the concept, and in Japan it was started to be promoted by the Ministry of Economy, Trade and Industry in 2018. METI has formulated telegram data a Digital Governance Code and is promoting policies to drive DX in the industrial sector. It selects DX Brands from large companies and DX Selections from medium-sized and small companies, and awards model cases promoting DX. It is an initiative that has rapidly become more active in the past few years.

 

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DX is also active outside of the food and beverage industry, with businesses introducing tools to improve operational efficiency and reduce costs, and using digital technology to create new businesses and services. Here, we will focus on DX in the restaurant industry and introduce examples of DX use in different situations.

 

Examples of DX use in ordering and accounting

In the food and what do you think of these 5 welcome email examples for your ecommerce site? beverage  industry, sales begin with an order and end with payment. Ordering and payment are essential processes, so they are also important scenes in digital transformation.

In restaurants, the general flow was that after guiding customers to their seats, floor staff would take orders, write them down by hand, and then pass them on to the cooking staff in the kitchen. However, this method carries the risk of staff mishearing or miscommunicating, resulting in mistakes in ordering. If there taiwan lists was a system where orders were sent directly to the kitchen, mistakes would be reduced. Work efficiency would also increase as there would be no need to take orders.

Self-ordering and self-checkout are typical DX in the ordering and accounting processes of restaurants. There are other examples of reforms to ordering and accounting, so I will introduce some concrete examples.

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